Discover Sri Lanka, the Dynamic Way

Privacy Policy  Dynamic Tours

At Dynamic Tours, a subsidiary of Dynamic Support Services (Pvt) Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you engage with our website, travel services, and customer support.


1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Details – such as your full name, passport details, date of birth, and nationality.
  • Contact Information – including your email address, phone number, and mailing address.
  • Travel Preferences – including destination interests, accommodation choices, and activity preferences.
  • Payment Information – such as credit/debit card details or other billing information (processed securely).
  • Technical Data – like IP address, browser type, device information, and website usage statistics.

2. How We Use Your Information

Dynamic Tours uses the collected data for the following purposes:

  • To plan and manage your tour packages
  • To process bookings and payments securely
  • To communicate updates, confirmations, or changes to your itinerary
  • To improve our services and customer experience
  • To send promotional offers or newsletters (with your consent)
  • To comply with legal or regulatory requirements

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share it with:

  • Trusted service providers (e.g., hotels, airlines, insurance companies) for tour arrangements
  • Government authorities, only when legally required (e.g., visa processing or customs)
  • IT service providers who support our booking systems and website functionality

All partners are required to uphold strict data protection standards.


4. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. This includes the use of secure servers, SSL encryption, and access controls.


5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the relevant data protection authority

To exercise your rights, please contact us at [email protected].


6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can adjust your browser settings to disable cookies if you prefer.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.


8. Changes to This Policy

Dynamic Tours may update this Privacy Policy periodically. Changes will be posted on this page with the revised date. We encourage users to review this policy regularly.


9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Dynamic Tours
Dynamic Support Services (Pvt) Ltd
Email: [email protected]
Phone: +94 724 656 654
Website: www.dtoursl.com


 

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